FAQ

Our weekly pool cleaning service covers everything needed to keep your pool in pristine condition. We balance the water chemistry by testing and adjusting chlorine, pH, and alkalinity levels, clean out skimmer baskets, brush the walls and steps, vacuum the pool floor, check and maintain pool equipment, and remove debris from the water surface. This comprehensive approach ensures your pool remains safe, clean, and ready for use.

Scheduling or modifying your pool cleaning service is easy! Simply visit our website and use our streamlined ordering process to select your preferred service date and time. If you need to make changes or have special requests, you can easily manage your appointment through your account or contact our customer support team directly.

In the event of bad weather, such as heavy rain or storms, we prioritize your safety and the effectiveness of our service. We will contact you to reschedule your appointment to the earliest possible date, ensuring that your pool receives the necessary care without any disruption to your routine.

During each visit, our technicians conduct a thorough inspection of your pool equipment, including pumps, filters, heaters, and automatic cleaners. We check for signs of wear, leaks, or malfunctions and provide you with a detailed report. If any issues are found, we will notify you immediately and recommend the necessary repairs or maintenance to keep everything running smoothly.